T he time it will take for your exchanged product to reach you will depend on where you live. Otherwise, y ou will be responsible for paying shipping costs. Once approved, you’ll be able to send us the item at :įor damaged or defective items, we’ll deduct shipping costs for returns/exchanges. If you require an exchange, please contact us directly at with your order confirmation, which item to replace and why. We will replace items that are defective or significantly damaged in transit. If they have no record of the refund, p lease contact us and a staff member will be able to assist you. If after 5 days you haven’t received your refund, contact your credit card company to see if the refund has been authorized. Typically refunds will appear on your bank statement 3-5 business days after refund confirmation.Īfter you have received an email confirming your payment was refunded, it will take approximately 3 – 5 business days for the refund to show up on your statement, depending on province or territory. If approved, or partially approved, your refund will be processed through the original method of payment.
Once your item has been received and inspected by our staff, we will send you an email notification letting you know if your refund has been approved, partially approved or rejected. Any item that is returned more than 30 days after delivery.Situations where a partial refund may be given: Please do not send your returned purchase back to the original manufacture r. Payment will be returned on the same car d used to purchase the item. In order to complete a refund, we require a receipt or proof of purchase. In order to qualify for a refund, your items must be in their original packaging, unopened, and in the same condition in which you received them. We will gladly exchange or refund any unopened or defective merchandise within 30 days with a valid receipt. Help us fund the future and next generation of problem solvers, wonder seekers, world changers and nerds.įor additional information on our shipping policy or general inquiries, please visit our FAQs. We believe that now, more than ever, the world needs people who care about science. We thank you for your patience during this time with any delays that may occur once your order has left our facility. Please note, Canada Post may be experiencing delays due to the COVID-19 pandemic. Typical shipping times with Canada Post are between 3 -7 business days, depending on the final shipping destination. We will be shipping orders within 2 business days of your order confirmation email. Once your order has been shipped, you will receive a shipping notification email. Īll online orders are shipped through Canada Post unless curbside pickup is selected during checkout. Please Note: We are currently not shipping outside Canada. We are pleased to be able to ship domestically a cross Canada.
#DA VINCI CATAPULT FREE#
The Science Store is happy to offer shipping for a flat rate of $ 10.00 per order in British Columbia, $15.00 per order for other provinces and territories, and FREE shipping for all orders over $75.00 Canada-wide.
0 kommentar(er)
